The Art of Customer Loyalty: How to Stay Top of Mind According to Bain & Company, you can increase profits by as much as 95% if you increase customer retention rates by a mere 5%. It’s a surprising statistic, but it underscores the importance of taking care of the customers you already have. In this… Continue reading The Art of Customer Loyalty: How to Stay Top of Mind
Category: ecommerce customer satisfaction
Growth Strategies for Scaling Your Ecommerce Business in 2025
According to Yahoo Finance, eCommerce made up about 15.6% of all retail sales in the U.S. in 2023. That number is expected to rise, making it necessary to refine your growth strategy now. Adopting a smart eCommerce growth strategy will help you capture emerging opportunities. It’s a forward-thinking approach to scaling your online business in 2025. Whether you’re… Continue reading Growth Strategies for Scaling Your Ecommerce Business in 2025