In the world of business, fast responders get nearly 50% more sales. Consumers have come to expect fast and efficient service when it comes to purchasing products. Whether buying a new phone or ordering something online, they want it to arrive quickly and without any hassle. This is why reducing long lead times is so… Continue reading Shorter Lead Time Leads to Happy Customers
Category: shipping solutions
Managing Ecommerce Customer Expectations
There are over 32 million small businesses in the United States. Many of these companies operate online, and it can be difficult to set an eCommerce business apart from its competition. One of the best ways you can do so is by properly managing customer expectations. Let’s explore further how you can handle customer interactions and maximize… Continue reading Managing Ecommerce Customer Expectations
What is a Delivery Exception, How to Prevent it & What to Do if it’s Inevitable
Online shopping has become more of a way of life for people all over the world. With millions of people shopping for products, those people all need someone that can get their online orders to them. This is where delivery services come in. These companies can handle the shipping for almost all of your… Continue reading What is a Delivery Exception, How to Prevent it & What to Do if it’s Inevitable
4 Ways to Improve eCommerce Order Cycle Time
Ecommerce order cycle time is how long it takes for a customer to receive an item after they order it. Companies need to know their order cycle times as it can affect customer satisfaction rates. The process for calculating order cycle time works as so: Order cycle time = (delivery date – order date) / total… Continue reading 4 Ways to Improve eCommerce Order Cycle Time
Guide to Kitting for e-Commerce
Shipping damages and return shipments are costing your business money. In a single holiday season, these things cost US small businesses around $32 billion. If you want to avoid the costs of shipping damages in your eCommerce deliveries, there are a few things you need to do. The first step is gaining an understanding of… Continue reading Guide to Kitting for e-Commerce
What is Seasonal Demand? Learn How to Manage Seasonal Demand Fluctuation
Are you a business owner looking to capitalize on seasonal demand? Seasonal demand can be an incredibly lucrative opportunity for businesses. There are always opportunities to increase sales and revenue. It’s best to take advantage of seasonal trends, whether it’s the holidays, summertime, or any other time of year. With the right strategies, you… Continue reading What is Seasonal Demand? Learn How to Manage Seasonal Demand Fluctuation
2023 Planning: How to Choose the Right Delivery Partner for Your Business
Almost 20% of US businesses fail within the first two years. With the right strategies in place, though, you can avoid this. One of the key aspects of running a successful business involves choosing the right delivery partner. However, it can be difficult to make the best decision from the different options for delivery partners.… Continue reading 2023 Planning: How to Choose the Right Delivery Partner for Your Business
What is eCommerce Order Fulfillment
The global eCommerce fulfillment services market reached a size of $86.45 billion in 2021. Order fulfillment is important within a range of industries, and it covers the time from an order beingprocessed to a product or service being delivered to a customer. Fulfillment is all about deliveringsomething to a customer so that they’re satisfied with… Continue reading What is eCommerce Order Fulfillment
5 Common Last-Mile Delivery Shipper Challenges and Solutions.
5 Common Last-Mile Delivery Shipper Challenges and Solutions. As global COVID-19 restrictions loosen, many people are resuming their old lifestyles and routines. However, COVID lockdowns also left lasting and enduring changes to the world. One of those changes was the increase in eCommerce. In the wake of COVID lockdowns, many people took to selling… Continue reading 5 Common Last-Mile Delivery Shipper Challenges and Solutions.
Quick Guide Choosing a Last Mile Logistics Provider
Quick Guide_ Choosing a Last-Mile Logistics Provider. Did you know that 55 percent of consumers will shift to competitors that offer faster delivery rates? With ecommerce becoming more potent each year, having ecommerce logistics in place is crucial for any business that wants to remain competitive in its field. Last mile delivery is perhaps… Continue reading Quick Guide Choosing a Last Mile Logistics Provider